The latest News from GPK Retail Solutions
Merlin Retail Application Support

How a strong partnership helps Morgan’s IGA and Supa IGA Dromana succeed

The life lesson goes something like this, “we can’t be experts in everything, so surround yourself with smart people and you will be on the path to success.” Customers are becoming more discerning not only wanting cheaper prices but also an experience that is emotionally satisfying. Competitors are trying to out-compete each other, often through supply chain optimisation and technology driven innovations. However, the increasing pace of technological change creates challenges to keep up with technology driven customer service and operational innovations. The rapid pace of change and competition means you need to be a retail and customer service expert and critically think how you source the right technological skills and capabilities.

To compete effectively requires a strategy of differentiation and innovation as customers continue to pursue price and experience. A key way to achieve this strategy is for business owners to establish partnerships with suppliers who understand their business and competitive environment. This partnership should help them create new value propositions as well as manage core business systems and activities. This was achieved by both Morgan’s IGA and Supa IGA Dromana in partnership with GPK Group, a Victorian headquartered managed services and retail technology solutions provider.

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GPK Retail purchases Retail Application Products (RAPS)

Retail Application Products (RAPS) have always put our customers first and we are now excited to announce the sale of assets to GPK Group Pty Ltd. This announcement is to all our valued customers and loyal partners.

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Merlin ESP Stock System Update – version: 4.1.3.0

GPK Retail is proud to announce the release of Merlin ESP Stock System Update version: 4.1.3.0.
This release is for all users currently utilizing version 3.2.2.0.
Accompanying this update will be a production program CD (marked with the Date and Version number above). To install this update please call GPK Retail and if applicable we will dial in update your systems as required.

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Merlin ESP Stock System Update – version: 3.2.0.0

GPK Retail is proud to announce the release of Merlin ESP Stock System Update version: 3.2.0.0.
This release is for all users currently utilizing version 2.9.4.x.
Accompanying this update will be a production program CD (marked with the Date and Version number above). To install this update please call GPK Retail and if applicable we will dial in update your systems as required.

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